What we provide:
- Subscriber data management: We ensure all data about your subscribers are safely and securely managed for minimal errors.
- Renewal management: Our technology kicks in early to encourage reactivation and renewal of subscriptions before customers may cancel.
- Cross- and upselling: Our cross- and upselling services identify your most loyal readers, and which other titles they may want to subscribe to.
- Accounting: When new customers status changes, our accounting software handles all the financial updates this entails to guarantee you receive the subscription income you’re expecting.
- CRM fulfilment: We look after all your interactions with customers to ensure telesales, back issues, and all areas of fulfilment are achieved to high satisfaction levels.
- Direct marketing for customer acquisition and retention: Our subscriber management services provides your readers with offers or other promotions to ensure they continue to engage with your titles, and most importantly, stay.
We typically service readers in Switzerland, Germany, Austria, France and Belgium, but – on request – we’ll happily investigate create an offering for your country. Please do get in touch
Successes with Asendia
We have found Asendia to be excellent partners: always reliable, quick to respond to queries and with friendly staff.