United Kingdom – EMSEVT messages disrupted

27 Juli, 2018

Royal Mail, wishes to inform the designated operators of other Union member countries that, owing to technical issues, its tracking event processing system is currently unavailable; therefore, it is currently unable to send or receive EMSEVT messages.

Royal Mail expects EMSEVT messages to start flowing again on Thursday evening for new items. It will then start re-sending backlogged messages, which may take a further few days.

It should be noted that only the tracking details for tracked and registered products are affected, with no physical delay in item processing.

Royal Mail thanks designated operators for their understanding.